We’re excited about getting your order to you! 

Standard Shipping from YUNDOOM is free and trackable worldwide.

Orders are processed within 2-4 business days (Mon-Fri). Weekend and holiday orders ship on Monday or the next business day.

Estimated delivery times around the world:

Country

Cost

Delivery time(Business Days)

Processing time(Business Days)

United States

Depends

7-12

2-4

Canada

Depends

7-12

2-4

Australia

Depends

7-12

2-4

United Kingdom

Depends

7-12

2-4

New Zealand

Depends

7-12

2-4

France

Depends

7-12

2-4

Germany

Depends

7-12

2-4

Rest of Europe

Depends

7-12

2-4

Hong Kong

Depends

7-12

2-4

Singapore

Depends

7-12

2-4

Rest of World

Depends

10-12

2-4

 

 

Delivery Timing

Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. YUNDOOM reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on yundoom.co.

You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

 

International Customs Duties
We cover all customs duties for all international orders. You don't need to pay for anything beyond the product price.

 

COVID-19 SHIPPING DELAYS:

Due to Covid-19 impact and increased order volumes, orders may be delayed.

 

Q&A
Q: WHAT SHIPPING CARRIERS DO YOU USE?
we use parcel shippers like UPS, FedEx or DHL depending on your location.

Q: Where Do You Ship From?
We ship from Wenzhou, China.

Q: I Have Not Received My Order, How Can I Track It?
YUNDOOM will send you a shipment confirmation with tracking information for your reference. Please check your spam folder and make sure yundoom.co is an accepted email address. Lost your original email confirmation? Visit the Track My Order page for additional information.

Q: What is the standard processing time for all orders?
Orders are usually shipped out within 4 business days. Please allow an extra day for orders placed after 12 PM HKT or on weekends.
Due to occasional circumstances such as weather conditions or social distancing procedures, some customers may experience a slight delay in delivery.

Q: Do you ship to P.O box addresses?
Sorry we do not ship to P.O Boxes.